Technical Writers (2)

[Fifi Sherman Klein]

99¢ Only Stores is seeking two (2) technical writers to create and
maintain documentation related to IT systems and technologies.   One
position requires a writer with an end-user focus and relevant
education/experience; the second position requires a more technical focus
evidenced by technical education and experience.   See technical position
specifics below.

Job is in Los Angeles county.

SUMMMARY
•Creates moderately-complex to complex system-related information products
for IT customers, often “from scratch,” such as: policy and procedure
manuals; online help; quick reference cards; workflows; project materials;
training materials.
•Learns applicable computer systems/business processes for each project
via reference materials, SME interviews and/or hands-on experience as
appropriate.
•Designs and writes the information products.
•Ensures the quality and usability of department-produced information
products.
•Responsible for independent management of assigned projects/workproducts.
OVERALL KNOWLEDGE/SKILLS
•Writing skills at the highest level
•The ability to learn new tools and technologies quickly
•Ability to multitask among various projects and platforms
•Ability to work either independently or as part of a team with limited
supervision
•Excellent planning skills, both project and product, including
contingency planning
•Ability to interact effectively with all levels of IT and business
management and staff
•An in-depth knowledge of MS Word, including the use of styles and
templates, and Adobe Acrobat

ADDITIONAL KNOWLEDGE/SKILLS/EXPERIENCE

Education Required:   A Bachelor's degree in a technical discipline such
as Computer Science, Engineering, Graphic/Web Design, or Mathematics.
•5 - 10 years of experience in a corporate IT environment including a
minimum of 4 years designing and developing systems specifications,
requirements, operational procedures or other technical documentation for
a technical audience.
•Extensive experience creating/maintaining Visio diagrams or process flows
•Working knowledge of graphics/presentation software such as PhotoShop
•Extensive experience documenting complex technologies/applications
•Web design experience would be a definite plus

Contact Information:

Email your Word resume to careers at 99only.com with the words "Technical
Writer" in the subject line.