[STC-Austin-general] JOB: content publishing management (MS in Redmond)

[B Thaggard]

What you see here is all I know ...
Betsy

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I am looking for a lead editor to help manage the assistance portfolio for 
Windows. Our team creates Help (both on the client and online), web content 
(http://windowshelp.microsoft.com/Windows/en-US/default.mspx), 
inspirational content, UI text, videos, columns, and Windows Error reports.

Job Title: Content Publishing Management
Job Category: User Assistance & Education
Product: Windows / The AST team
Job Code: 162
Location: WA - Redmond

I am seeking a LEAD EDITOR who does editing and manages a team of content 
publishing editors.

As the lead editor, you will manage a team of content publishing editors 
who create and execute plans for providing the best possible assistance and 
engaging content to people using Windows. Working with the leadership team, 
you will be responsible for maintaining the editorial guidelines, including 
style, text, tone, and voice for Windows, Windows Live, and Windows Mobile. 
You will be responsible for the quality of content across the spectrum of 
Windows surfaces.

You will work with AST partners in engineering (dev, test, PM) to ensure we 
meet all necessary engineering best practices; the data analysis team to 
ensure we are appropriately and effectively responding to customer 
feedback, and with the publishing and production team to coordinate 
bi-weekly web publishing as well as on-the-box content, including UI, Help, 
videos, and error reports.

You will be coordinating all editorial work for Windows Vista continuous 
publishing as well as planning and executing upcoming content. You will 
work closely with design and user research to understand the customer and 
to provide the text, flows, and presentation in order to deliver the best 
possible user experience.

Core responsibilities:
•     Establish, maintain, and ensure the application of editorial style 
guidelines for Windows consumer content with an eye across the whole body 
of content, ensuring consistency of language, tone, depth, and breadth
•     Create editorial plans, feature plans, and establish work processes 
and schedules for online and offline content
•     Ensure the overall quality and accuracy of assistance content, 
including Help content, web content, UI text, and any other assistance for 
Windows client or Windows online
•     Oversee planning, building, and maintaining a table of contents that 
supports and represents all of the content for each Windows release
•     Manage schedules and deliverables for all of the content we ship
•     Triage and approve all content requests, including adding, changing, 
and deleting live content
•     Oversee the maintenance and sustainability of all editorial tools and 
processes

Requirements:
•     5+ years editing and leadership experience in fast-paced software 
development environment
•     Proven ability to lead teams and manage and grow people
•     Excellent language and communication skills
•     Excellent organizational and project management skills
•     Ability to effectively communicate complex subjects to a mainstream 
audience that has potentially little knowledge of those subjects
•     Experience creating and executing a content assistance strategy for a 
complex product or suite of products
•     Demonstrated ability to plan and execute assistance projects based on 
customer needs and manage them with realistic and achievable schedules
•     High level of proficiency with tools and technology
•     Demonstrated passion for technology and understanding of a consumer 
technology audience
•     Experience with “content programming” in an online environment
•     Proven ability to conceive of realistic customer scenarios and 
translate those scenarios into feature development, design, and writing 
across different product experiences
•     Established record of managing and delivering a large content set 
that ships on time in various formats

If you are interested, please send me an updated resume, a summary why you 
would be the best fit for this position, salary requirements and 
availability for this position. I will follow up with a call. Thank you in 
advance.

If you have some time, please take a look at my job blogs.
http://engineertalent-souny.blogspot.com/


Best,
Souny

Sr. Research Recruiter
Talent Bridge/Microsoft
408-227-8071
souny.sinwongsa at talentbridge.net