No subject
Mon Jun 9 15:21:18 MDT 2008
light take a left on to Braker Lane. Continue through the light at
Braker and Jollyville Road (Braker Lane turns into Morado Circle). BMC
Software is located at the corner of Braker and Jollyville Road. Take
the 3rd driveway and park in front of Building V and check in with the
Security Guard.=20
Moving from Books to Topics-oriented Writing
Dr. JoAnn T. Hackos
Comtech Services Inc.
710 Kipling Street, Suite 400
Denver, CO 80215
303-232-7586
joann.hackos at comtech-serv.com
Books, no doubt, will always be with us. As an omnivorous reader of
print books, I expect no changes in the medium in my lifetime. However,
I would argue that technical information supporting the proper use and
maintenance of products appears in book form simply for ease of
packaging. Customers rarely read them from beginning to end, instead
selecting small sections to address immediate questions.=20
The move toward topic-oriented writing is not new for technical
information. Technical manuals have contained procedural topics for
nearly 150 years. However, DITA (Darwin Information Typing
Architecture), accompanied by content management solutions, facilitates
topic-oriented writing and presents new opportunities for conveying
information to our customers. Topics lend themselves to the flexibility
required of multiple media and present opportunities for reuse that
increase efficiency and decrease cost.
In this address, Dr. Hackos discusses the benefits of a DITA-based,
topic-oriented approach and describes the components of the DITA
architecture and how it facilitates the development of technical
information.
More Information about Dr. JoAnn Hackos
Dr. JoAnn Hackos is President of Comtech Services, a content-management
and information-design firm based in Denver, which she founded in 1978.
She directs the Center for Information-Development Management (CIDM), a
membership organization focused on content-management and
information-development best practices. Dr. Hackos is called upon by
corporate executives worldwide to consult on strategies for content
management, information design and development, organizational
management, customer studies, information architecture, and tools and
technology selection.
For more than 25 years, Dr. Hackos has addressed audiences
internationally on subjects ranging from content management, project
management, structured writing and minimal information products,
usability studies, and online and Web-based information to managing the
information design and development process. Her seminars are dedicated
to enhancing the practices and products that will best promote customer
satisfaction and increase productivity.
She has authored Content Management for Dynamic Web Delivery (Wiley
2002), Managing Your Documentation Projects (Wiley 1994), Standards for
Online Communication (Wiley 1997), and co-authored with Ginny Redish
User and Task Analysis for Interface Design (Wiley 1998). JoAnn is a
Fellow and Past President of the International Society for Technical
Communication (STC). She is a founder with IBM of the OASIS Technical
Committee for the DITA standard (Darwin Information Typing
Architecture).=20
Recent clients include The International Monetary Fund, The Board of
Governors of the Federal Reserve, Siemens Medical, Hewlett-Packard, The
American Red Cross, Network Appliance, Varian Oncology Systems, Kone
Elevators and Escalators, Dell Computer, Cadence Design Systems, SAP,
Avaya, Lucent Technologies, Nokia, Motorola, Nortel, Federal Express,
Compaq Computer, and more.
More Information about Structured Writing for Single Sourcing Workshop
STRUCTURED WRITING FOR SINGLE SOURCING
<http://www.comtech-serv.com/workshops/singlesource.shtml> A JoAnn
Hackos Workshop
January 25-26, 2006
Austin, TX
Instructor: JoAnn Hackos
How do I write modular content without knowing the context in which
modules will be presented? What information types do we need to use for
our content? Is it possible to have too many different information
types? Will I lose my creativity if I just write modules instead of
creating an entire book or help system?
These and more questions occur every time I talk about
content-management and single-source strategies to an audience of
writers, editors, and managers. Everyone wants to understand what it
will be like to write in a content-management environment. People who
are willing to embrace a new way of working want to know what to expect.
Those anxious to expand their career options want to learn what the new
options are all about. They are prepared to take on new roles like
information architect and repository manager, once they understand what
the new roles are.
Structured writing gets closer to the decisions that writers, editors,
and project managers need to make. The emphasis is on your own
materials-with much hands-on participation. From information types
through content units, you discuss with teammates and other attendees
what the best solutions might be. You tackle granularity and semantic
markup, as well as the implications of XML.
If you want to understand how your job is changing and how to respond
creatively, join me in this two-day workshop.
JoAnn Hackos, PhD
Workshop Details
WHEN: January 25-26, 2006, 8:30 AM to 4:30 PM
HOST: Advanced Solutions International, Inc. <http://www.advsol.com/>=20
FEE: $925
FEE DISCOUNT: New "2 for 1" discount for CIDM members! For details visit
http://www.comtech-serv.com/workshops/register.shtml
<http://www.comtech-serv.com/workshops/register.shtml>=20
BOOK: This workshop now includes a complementary copy of JoAnn Hackos's
Content Management for Dynamic Web Delivery book.
TO REGISTER: Online at
http://www.comtech-serv.com/workshops/register.shtml
<http://www.comtech-serv.com/workshops/register.shtml> or by phone at
303-232-7586
INSTRUCTOR: JoAnn Hackos
REFUNDS/CANCELLATIONS: See our policy at
http://www.comtech-serv.com/workshops/register.shtml#policy
<http://www.comtech-serv.com/workshops/register.shtml>=20
There are only 25 seats available to ensure that you receive
individualized attention. Don't procrastinate!
After registration, you will receive a confirmation message with travel
instructions via email.
Who should attend?
This workshop is meant for those who need to implement structured
documentation:=20
* Writers=20
* Editors=20
* Information architects=20
* Managers=20
You'll learn how to:=20
* Understand the importance of having a comprehensive Information
Model with an integrated user model to meet customer needs=20
* Revise an Information Model to make it a usable tool for the
entire life cycle of the project=20
* Integrate information about users into the Information Model
using the User Profile Matrices and other user modeling tools=20
* Apply the user model to make well-targeted decisions about
information types and content units, writing the content units, and
writing variations=20
* Apply minimalist principles throughout the
information-development process=20
* Decide what information types are needed to support the
Information Model, such as procedures, processes, conceptual overviews,
and so on=20
* Develop standard information types for each type of information
that users require=20
* Create standard content units for each information type=20
* Learn to write content units consistently and ensure that the
content is appropriate and well written=20
* Create standard authoring templates to produce the information
types=20
* Learn to write variations of content units depending upon the
single-source dimensions selected=20
* Learn to tag the variations with metadata tags so that
information can be located for reuse and unique information can be
delivered to user communities=20
For more information, visit
http://www.comtech-serv.com/workshops/singlesource.shtml
<http://www.comtech-serv.com/workshops/singlesource.shtml> .
Comtech Services Inc., 710 Kipling Street, Suite 400, Denver, Colorado
80215 USA
+1-303-232-7586
(c) 2005 by Comtech Services Inc., All rights reserved.=20
Wendy Shepperd=20
BMC Software=20
Information Development, Manager=20
_____ =20
YAHOO! GROUPS LINKS=20
=09
* Visit your group "ctdug <http://groups.yahoo.com/group/ctdug> "
on the web.
=20
* To unsubscribe from this group, send an email to:
ctdug-unsubscribe at yahoogroups.com
<mailto:ctdug-unsubscribe at yahoogroups.com?subject=3DUnsubscribe>=20
=20
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .=20
_____ =20
---=20
You are currently subscribed to stc-austin-general as:
wendy_shepperd at bmc.com=20
To unsubscribe send a blank email to
leave-stc-austin-general-120761C at lists.stc.org=20
------_=_NextPart_001_01C6202F.57B41810
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charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD><TITLE>CTDUG 1/26/05 Meeting Reminder</TITLE>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii">
<META content=3D"MSHTML 6.00.2800.1522" name=3DGENERATOR></HEAD>
<BODY>
<DIV dir=3Dltr align=3Dleft><FONT face=3D"Comic Sans MS" color=3D#0000ff =
size=3D2><SPAN=20
class=3D421520815-23012006>This is the final reminder for the meeting.=20
</SPAN></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3D"Comic Sans MS" color=3D#0000ff =
size=3D2><SPAN=20
class=3D421520815-23012006>Please RSVP to me if you plan to attend and =
eat with=20
us. I need a count for the food order.</SPAN></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3D"Comic Sans MS" color=3D#0000ff =
size=3D2><SPAN=20
class=3D421520815-23012006></SPAN></FONT> </DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3D"Comic Sans MS" color=3D#0000ff =
size=3D2><SPAN=20
class=3D421520815-23012006>thanks!</SPAN></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3D"Comic Sans MS" color=3D#0000ff =
size=3D2><SPAN=20
class=3D421520815-23012006>wendy</SPAN></FONT></DIV><BR>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B>=20
bounce-stc-austin-general-120761 at lists.stc.org=20
[mailto:bounce-stc-austin-general-120761 at lists.stc.org] <B>On Behalf Of=20
</B>Shepperd, Wendy<BR><B>Sent:</B> Thursday, January 19, 2006 9:44=20
AM<BR><B>To:</B> STC Austin Discussion List<BR><B>Subject:</B>=20
[stc-austin-general] CTDUG 1/25/05 Meeting Reminder<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial><FONT size=3D2><SPAN=20
class=3D331464015-19012006><FONT face=3D"Comic Sans MS" =
color=3D#0000ff><FONT=20
face=3DArial color=3D#000000>T</FONT></FONT></SPAN>his is a reminder =
about the=20
Central Texas DITA Users Group meeting on January 25, 2006.<B> Dr. JoAnn =
Hackos</B> will lead a discussion about moving from books to =
topic-oriented=20
writing! JoAnn will be in Austin that week teaching a structured writing =
course. <SPAN class=3D421520815-23012006><FONT face=3D"Comic Sans =
MS"=20
color=3D#0000ff> <FONT face=3DArial=20
color=3D#000000>T</FONT></FONT></SPAN></FONT></FONT><FONT size=3D2><SPAN =
class=3D331464015-19012006><FONT face=3DArial><FONT=20
size=3D2>he</FONT><B></B><B></B><B> <FONT size=3D2>Central Texas DITA =
Users Group=20
(CTDUG)</FONT></B> <FONT size=3D2>was formed in October to share and =
advance=20
knowledge and adoption of DITA in the central Texas=20
region.</FONT><B></B><B></B><B> <FONT size=3D2>DITA stands for Darwin =
Information=20
Typing Architecture</FONT></B><FONT size=3D2>. </FONT><FONT =
size=3D2>DITA is an=20
XML-based, end-to-end architecture for authoring, producing, and =
delivering=20
technical information. This architecture consists of a set of design =
principles=20
for creating "information-typed" modules at a topic level and for using =
that=20
content in delivery modes such as online help and product support =
portals on the=20
Web.</FONT></FONT></SPAN></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial><FONT size=3D2><SPAN=20
class=3D331464015-19012006></SPAN></FONT></FONT> </DIV>
<DIV dir=3Dltr align=3Dleft><FONT size=3D+0><FONT size=3D2><SPAN=20
class=3D331464015-19012006><FONT face=3DArial>If you would like to join =
the CTDUG=20
yahoo group, please email me, and I will add=20
you.</FONT></DIV></SPAN></FONT></FONT>
<P><B><FONT face=3D"Times New Roman" size=3D5>Meeting=20
Details</FONT></B><BR><B></B><B></B><B><FONT face=3DArial=20
size=3D2>What:</FONT></B><FONT face=3D"Times New Roman"></FONT> <FONT =
face=3DArial=20
size=3D2>Central Texas DITA Users (CTDUG) Group =
meeting<BR></FONT><B><FONT=20
face=3DArial size=3D2>When:</FONT></B><FONT face=3D"Times New =
Roman"></FONT> <FONT=20
face=3DArial size=3D2>Wednesday January 25, 2006 7:00 - 9:00 pm=20
Central</FONT><BR><B></B><B></B><B><FONT face=3DArial=20
size=3D2>Where:</FONT></B><FONT face=3D"Times New Roman"></FONT> <FONT =
face=3DArial=20
size=3D2>BMC Software - Executive Briefing Center</FONT><FONT=20
face=3D"Times New Roman"> </FONT>
<UL>
<P><FONT face=3DArial size=3D2>10431 Morado Circle</FONT><BR><FONT =
face=3DArial=20
size=3D2>Office Building: 5</FONT><BR><FONT face=3DArial =
size=3D2>Austin, Texas=20
(TX)78759</FONT><FONT face=3D"Times New Roman"> </FONT></P></UL>
<P><B><FONT face=3DArial size=3D2>Agenda</FONT></B><BR><FONT =
face=3DArial=20
size=3D2>7:00-7:30 Networking and</FONT><B> <FONT face=3DArial=20
size=3D2>pizza</FONT></B><FONT face=3DArial size=3D2></FONT><B> <FONT =
face=3DArial=20
size=3D2>dinner, sponsored by Brian Hertz, SDL =
International</FONT><BR></B><FONT=20
face=3DArial size=3D2>7:30-8:30 Speaker - Dr. JoAnn Hackos, "Moving from =
Books to=20
Topic-oriented Writing"</FONT><BR><FONT face=3DArial size=3D2>8:30-9:00=20
Q&A</FONT><FONT face=3D"Times New =
Roman"><BR></FONT><B></B><B></B><BR><B><FONT=20
face=3DArial size=3D2>Directions:</FONT></B><BR><A=20
href=3D"http://maps.google.com/maps?q=3D10431+Morado+Cir+Austin,+TX+78759=
-5637&spn=3D0.014839,0.031760"><U><FONT=20
face=3D"Times New Roman" =
color=3D#0000ff>&&&&</FONT><FONT face=3DArial=20
color=3D#0000ff=20
size=3D2>http://maps.google.com/maps?q=3D10431+Morado+Cir+Austin,+TX+7875=
9-5637&spn=3D0.014839,0.031760</FONT></U></A><BR><FONT=20
face=3DArial size=3D2>&iwloc=3DA&hl=3Den</FONT><BR><FONT =
face=3DArial size=3D2>From=20
MoPac or IH-35 Take 183 North. Take the Braker Lane exit. At the light =
take a=20
left on to Braker Lane. Continue through the light at Braker and =
Jollyville Road=20
(Braker Lane turns into Morado Circle). BMC Software is located at the =
corner of=20
Braker and Jollyville Road. Take the 3rd driveway and park in front of =
Building=20
V and check in with the Security Guard.</FONT><FONT face=3D"Times New =
Roman">=20
</FONT></P>
<P><B><FONT face=3D"Times New Roman" color=3D#000000 size=3D5>Moving =
from Books to=20
Topics-oriented Writing</FONT></B><BR><FONT face=3D"Times New Roman">Dr. =
JoAnn T.=20
Hackos<BR>Comtech Services Inc.<BR>710 Kipling Street, Suite =
400<BR>Denver, CO=20
80215<BR>303-232-7586<BR>joann.hackos at comtech-serv.com<BR></FONT><FONT=20
face=3D"Times New Roman" color=3D#000000>Books, no doubt, will always be =
with us. As=20
an omnivorous reader of print books, I expect no changes in the medium =
in my=20
lifetime. However, I would argue that technical information supporting =
the=20
proper use and maintenance of products appears in book form simply for =
ease of=20
packaging. Customers rarely read them from beginning to end, instead =
selecting=20
small sections to address immediate questions.</FONT><FONT=20
face=3D"Times New Roman"> </FONT></P>
<P><FONT face=3D"Times New Roman" color=3D#000000>The move toward =
topic-oriented=20
writing is not new for technical information. Technical manuals have =
contained=20
procedural topics for nearly 150 years. However, DITA (Darwin =
Information Typing=20
Architecture), accompanied by content management solutions, facilitates=20
topic-oriented writing and presents new opportunities for conveying =
information=20
to our customers. Topics lend themselves to the flexibility required of =
multiple=20
media and present opportunities for reuse that increase efficiency and =
decrease=20
cost.</FONT></P>
<P><FONT face=3D"Times New Roman" color=3D#000000>In this address, Dr. =
Hackos=20
discusses the benefits of a DITA-based, topic-oriented approach and =
describes=20
the components of the DITA architecture and how it facilitates the =
development=20
of technical information</FONT><FONT face=3DArial color=3D#000000=20
size=3D2>.</FONT></P>
<P><B><FONT face=3D"Times New Roman" size=3D5>More Information about Dr. =
JoAnn=20
Hackos</FONT></B><FONT face=3D"Times New Roman"><BR></FONT><FONT =
face=3DPalatino=20
color=3D#000000>Dr. JoAnn Hackos is President of Comtech Services, a=20
content-management and information-design firm based in Denver, which =
she=20
founded in 1978. She directs the Center for Information-Development =
Management=20
(CIDM), a membership organization focused on content-management and=20
information-development best practices. Dr. Hackos is called upon by =
corporate=20
executives worldwide to consult on strategies for content management,=20
information design and development, organizational management, customer =
studies,=20
information architecture, and tools and technology selection.</FONT></P>
<P><FONT face=3DPalatino color=3D#000000>For more than 25 years, Dr. =
Hackos has=20
addressed audiences internationally on subjects ranging from content =
management,=20
project management, structured writing and minimal information products, =
usability studies, and online and Web-based information to managing the=20
information design and development process. Her seminars are dedicated =
to=20
enhancing the practices and products that will best promote customer=20
satisfaction and increase productivity.</FONT></P>
<P><FONT face=3DPalatino color=3D#000000>She has authored<I> Content =
Management for=20
Dynamic Web Delivery</I> (Wiley 2002),<I> Managing Your Documentation=20
Projects</I> (Wiley 1994),<I> Standards for Online Communication</I> =
(Wiley=20
1997), and co-authored with Ginny Redish<I> User and Task Analysis for =
Interface=20
Design</I> (Wiley 1998). JoAnn is a Fellow and Past President of the=20
International Society for Technical Communication (STC). She is a =
founder with=20
IBM of the OASIS Technical Committee for the DITA standard (Darwin =
Information=20
Typing Architecture).</FONT><FONT face=3D"Times New Roman"> </FONT></P>
<P><FONT face=3DPalatino color=3D#000000>Recent clients include The =
International=20
Monetary Fund, The Board of Governors of the Federal Reserve, Siemens =
Medical,=20
Hewlett-Packard, The American Red Cross, Network Appliance, Varian =
Oncology=20
Systems, Kone Elevators and Escalators, Dell Computer, Cadence Design =
Systems,=20
SAP, Avaya, Lucent Technologies, Nokia, Motorola, Nortel, Federal =
Express,=20
Compaq Computer, and more.</FONT></P>
<P><B><FONT face=3D"Times New Roman" size=3D5>More Information about =
Structured=20
Writing for Single Sourcing Workshop</FONT></B><FONT=20
face=3D"Times New Roman"><BR></FONT><A=20
href=3D"http://www.comtech-serv.com/workshops/singlesource.shtml"><U><FON=
T=20
face=3D"Times New Roman" color=3D#0000ff>STRUCTURED WRITING FOR SINGLE=20
SOURCING</FONT></U></A><B></B><B><FONT face=3D"Times New Roman"> A JoAnn =
Hackos=20
Workshop</FONT></B><BR><BR><FONT face=3D"Times New Roman">January =
25</FONT><FONT=20
face=3DTahoma>–</FONT><FONT face=3D"Times New Roman">26, =
2006<BR>Austin,=20
TX<BR>Instructor: JoAnn Hackos<BR>How do I write modular content without =
knowing=20
the context in which modules will be presented? What information types =
do we=20
need to use for our content? Is it possible to have too many different=20
information types? Will I lose my creativity if I just write modules =
instead of=20
creating an entire book or help system?</FONT></P>
<P><FONT face=3D"Times New Roman">These and more questions occur every =
time I talk=20
about content-management and single-source strategies to an audience of =
writers,=20
editors, and managers. Everyone wants to understand what it will be like =
to=20
write in a content-management environment. People who are willing to =
embrace a=20
new way of working want to know what to expect. Those anxious to expand =
their=20
career options want to learn what the new options are all about. They =
are=20
prepared to take on new roles like information architect and repository =
manager,=20
once they understand what the new roles are.</FONT></P>
<P><FONT face=3D"Times New Roman">Structured writing gets closer to the =
decisions=20
that writers, editors, and project managers need to make. The emphasis =
is on=20
your own materials</FONT><FONT face=3DTahoma>—</FONT><FONT=20
face=3D"Times New Roman">with much hands-on participation. From =
information types=20
through content units, you discuss with teammates and other attendees =
what the=20
best solutions might be. You tackle granularity and semantic markup, as =
well as=20
the implications of XML.</FONT></P>
<P><FONT face=3D"Times New Roman">If you want to understand how your job =
is=20
changing and how to respond creatively, join me in this two-day=20
workshop.<BR><BR>JoAnn Hackos, PhD<BR><BR></FONT><B><FONT face=3D"Times =
New Roman"=20
size=3D4>Workshop Details</FONT></B><BR><B><FONT=20
face=3D"Times New Roman">WHEN:</FONT></B><FONT face=3D"Times New Roman"> =
January=20
25</FONT><FONT face=3DTahoma>–</FONT><FONT face=3D"Times New =
Roman">26, 2006, 8:30=20
AM to 4:30 PM<BR></FONT><B><FONT face=3D"Times New =
Roman">HOST:</FONT></B><FONT=20
face=3D"Times New Roman"> </FONT><A =
href=3D"http://www.advsol.com/"><U><FONT=20
face=3D"Times New Roman" color=3D#0000ff>Advanced Solutions =
International,=20
Inc.</FONT></U></A><BR><B><FONT face=3D"Times New =
Roman">FEE:</FONT></B><FONT=20
face=3D"Times New Roman"> $925<BR></FONT><B><FONT face=3D"Times New =
Roman">FEE=20
DISCOUNT:</FONT></B><FONT face=3D"Times New Roman"> New</FONT><B><FONT=20
face=3D"Times New Roman"> "2 for 1"</FONT></B><FONT face=3D"Times New =
Roman">=20
discount for CIDM members! For details visit </FONT><A=20
href=3D"http://www.comtech-serv.com/workshops/register.shtml"><U><FONT=20
face=3D"Times New Roman"=20
color=3D#0000ff>http://www.comtech-serv.com/workshops/register.shtml</FON=
T></U></A><BR><B><FONT=20
face=3D"Times New Roman">BOOK:</FONT></B><FONT face=3D"Times New Roman"> =
This=20
workshop now includes a complementary copy of JoAnn=20
Hackos's</FONT><B></B><B><I><FONT face=3D"Times New Roman"> Content =
Management for=20
Dynamic Web Delivery</FONT></I></B><I></I><FONT face=3D"Times New =
Roman">=20
book.<BR></FONT><B><FONT face=3D"Times New Roman">TO =
REGISTER:</FONT></B><FONT=20
face=3D"Times New Roman"> Online at </FONT><A=20
href=3D"http://www.comtech-serv.com/workshops/register.shtml"><U><FONT=20
face=3D"Times New Roman"=20
color=3D#0000ff>http://www.comtech-serv.com/workshops/register.shtml</FON=
T></U></A><FONT=20
face=3D"Times New Roman"> or by phone at 303-232-7586<BR></FONT><B><FONT =
face=3D"Times New Roman">INSTRUCTOR:</FONT></B><FONT face=3D"Times New =
Roman"> JoAnn=20
Hackos<BR></FONT><B><FONT=20
face=3D"Times New Roman">REFUNDS/CANCELLATIONS:</FONT></B><FONT=20
face=3D"Times New Roman"> See our policy at </FONT><A=20
href=3D"http://www.comtech-serv.com/workshops/register.shtml"><U><FONT=20
face=3D"Times New Roman"=20
color=3D#0000ff>http://www.comtech-serv.com/workshops/register.shtml#poli=
cy</FONT></U></A><BR><FONT=20
face=3D"Times New Roman">There are only 25 seats available to ensure =
that you=20
receive individualized attention. Don't procrastinate!<BR>After =
registration,=20
you will receive a confirmation message with travel instructions via=20
email.<BR></FONT><B><FONT face=3D"Times New Roman" size=3D4>Who should=20
attend?</FONT></B><BR><FONT face=3D"Times New Roman">This workshop is =
meant for=20
those who need to implement structured documentation: </FONT>
<UL>
<LI><FONT face=3D"Times New Roman">Writers </FONT>
<LI><FONT face=3D"Times New Roman">Editors </FONT>
<LI><FONT face=3D"Times New Roman">Information architects </FONT>
<LI><FONT face=3D"Times New Roman">Managers </FONT></LI></UL>
<P><B><FONT face=3D"Times New Roman" size=3D4>You'll learn how =
to:</FONT></B><FONT=20
face=3D"Times New Roman"> </FONT>
<UL>
<LI><FONT face=3D"Times New Roman">Understand the importance of having =
a=20
comprehensive Information Model with an integrated user model to meet =
customer=20
needs </FONT>
<LI><FONT face=3D"Times New Roman">Revise an Information Model to make =
it a=20
usable tool for the entire life cycle of the project </FONT>
<LI><FONT face=3D"Times New Roman">Integrate information about users =
into the=20
Information Model using the User Profile Matrices and other user =
modeling=20
tools </FONT>
<LI><FONT face=3D"Times New Roman">Apply the user model to make =
well-targeted=20
decisions about information types and content units, writing the =
content=20
units, and writing variations </FONT>
<LI><FONT face=3D"Times New Roman">Apply minimalist principles =
throughout the=20
information-development process </FONT>
<LI><FONT face=3D"Times New Roman">Decide what information types are =
needed to=20
support the Information Model, such as procedures, processes, =
conceptual=20
overviews, and so on </FONT>
<LI><FONT face=3D"Times New Roman">Develop standard information types =
for each=20
type of information that users require </FONT>
<LI><FONT face=3D"Times New Roman">Create standard content units for =
each=20
information type </FONT>
<LI><FONT face=3D"Times New Roman">Learn to write content units =
consistently and=20
ensure that the content is appropriate and well written </FONT>
<LI><FONT face=3D"Times New Roman">Create standard authoring templates =
to=20
produce the information types </FONT>
<LI><FONT face=3D"Times New Roman">Learn to write variations of =
content units=20
depending upon the<BR>single-source dimensions selected </FONT>
<LI><FONT face=3D"Times New Roman">Learn to tag the variations with =
metadata=20
tags so that information can be located for reuse and unique =
information can=20
be delivered to user communities </FONT></LI></UL>
<P><FONT face=3D"Times New Roman">For more information, visit </FONT><A=20
href=3D"http://www.comtech-serv.com/workshops/singlesource.shtml"><U><FON=
T=20
face=3D"Times New Roman"=20
color=3D#0000ff>http://www.comtech-serv.com/workshops/singlesource.shtml<=
/FONT></U></A><FONT=20
face=3D"Times New Roman">.<BR></FONT><B><FONT face=3D"Times New =
Roman">Comtech=20
Services Inc., 710 Kipling Street, Suite 400, Denver, Colorado 80215=20
USA<BR>+1-303-232-7586</FONT></B><BR><FONT face=3D"Times New =
Roman">© 2005 by=20
Comtech Services Inc., All rights reserved. </FONT></P><BR>
<P><B><FONT face=3DArial color=3D#008080 size=3D2>Wendy =
Shepperd</FONT></B> <BR><FONT=20
face=3DArial color=3D#808080 size=3D2>BMC Software</FONT> <BR><FONT =
face=3DArial=20
color=3D#808080 size=3D2>Information Development, Manager</FONT> =
<BR><BR></P>
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