Tech doc usability

[Eric Shepherd]

That's what I'd be interested in reading about in particular as well.

On Jan 10, 2008 4:04 PM, McConnell, Deborah <Deborah.McConnell at trizetto.com>
wrote:

> This discussion group seems highly focused on usability of software and
> Web-based interfaces. But could any one briefly share his/her experience
> with usability testing of end-user tech docs?
>
> Why did you do it?
> How did you do it?
> Was there a resulting business benefit?
> Other advice?




-- 

Eric Shepherd
the.sheppy at gmail.com
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