[stcusesig_l] Small things that should have been fixed years ago

Grant, Kathryn --- Sr. Technical Writer --- WGO Katrina.Grant at freight.fedex.com
Wed Jun 25 16:51:43 MDT 2008


As someone who strongly favors the keyboard, I could relate to these
concerns! You may already know this, but arrowing down and paging down
usually work on list form elements--faster and easier, especially on
long ones.
 
HTH :)
 
Kathryn

________________________________

From:
stcusesig_l-bounces+katrina.grant=freight.fedex.com at mailman.stc.org
[mailto:stcusesig_l-bounces+katrina.grant=freight.fedex.com at mailman.stc.
org] On Behalf Of Carl Zetie
Sent: Wednesday, June 25, 2008 3:38 PM
To: STC Usability and UX discussion group
Subject: Re: [stcusesig_l] Small things that should have been fixed
years ago


*The HTML popdown list in general and its brain-dead behavior from the
perspective of the keyboard user...

*...and in particular the overuse of the HTML popdown list for data that
could be much more easily entered on the keyboard, such as birthdate,
credit card expiration date, or the 2 letter abbreviation for a US
state. (And no, "data validation" isn't a valid excuse).

Combine these two and imagine the insanity inflicted on somebody who is
mouse-challenged and who is trying to input "29" as a birthdate

Carl Zetie


On Wed, Jun 25, 2008 at 5:51 PM, Destry Wion <destry at wion.com> wrote:



	> * Text fields that only accept ASCII when they should accept
Unicode.
	> Nothing says that you care about your customer than not
letting them
	> give you their real name or address without faking it.
	> * "International" sites that don't understand that not
everybody has a
	> state or a ZIP code :-)
	
	Amen on those two.
	
	Likewise "international" sites that require a phone number in an
input
	box designed strictly for US numbers when yours is, for example,
	European.  As an American living over seas, relying on the web
for
	banking, taxes, everything...this has been a never ending source
of
	great frustration, as it 'usually results in long-distance phone
	charges, cross words, wasted time, penalty fees, you name it.
	
	Though admittedly, I see improvements in the last couple of
years.
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The contents of this message represent the 
personal opinion of Carl Zetie and do not 
reflect the opinions of his employer 

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